AI/ML Engineer / Backend Systems / Applied Research

Building production AI systems and advancing research.

I am Wassim Nijaoui, currently working remotely as an AI Engineer at XCoding Solutions. My recent experience spans production RAG systems, knowledge-graph and ingestion-based chatbots, Java microservices, anomaly detection, research engineering, and startup product work across XCoding Solutions, Ericsson, CGI, Ciena, Cisco, Concordia, and my own ventures.

Current role AI Engineer at XCoding Solutions
Previously at Ericsson, CGI, Cisco, Ciena
Current focus GenAI, research, systems
Ericsson XCoding Solutions CGI Cisco Ciena Concordia Teluq
Portrait of Wassim Nijaoui
Right now Production GenAI, semantic search, reranking, and reusable AI components.
Snapshot XCoding Solutions now, two Ericsson chapters, one year at CGI, one year at Ciena, and startup work on the side.
Profile

Overview

My work sits at the intersection of production AI, backend engineering, applied research, and product development, with experience across telecom, academia, and startup environments.

Production GenAI systems

RAG pipelines, retrievers, rerankers, validation flows, and reusable LangChain components.

Backend and platform work

Spring Boot microservices, REST APIs, Kafka systems, monitoring automation, and ML-enabled operations.

Research to implementation

From university research and published work to shipped prototypes and production-facing tools.

Experience

Experience

Professional, startup, and research work organized in separate tracks for easier navigation.

Ericsson

Ericsson Two roles
1 year, 2 months
Ericsson

Two separate Ericsson chapters: one current remote AI/ML role and one earlier internship.

AI/ML Engineer

09/2025 - Present · Internship
  • Designed production-scale user-facing RAG-based GenAI systems and continued supporting them after rollout.
  • Built agentic and multi-agent workflows for retrieval, reranking, validation, and response orchestration.
  • Improved semantic search depth and relevance through embedding optimization and retriever tuning.
  • Delivered custom reusable LangChain AI components that accelerated prototyping and development.

AI/ML Engineer

09/2023 - 03/2024 · Internship
  • Engineered an anomaly detection system to identify failing Kubernetes pods and microservices in real time.
  • Improved preprocessing speed by 200 percent and reduced model training time by 50 percent for the Failure Prediction PoC.
  • Managed an Agile-based project flow and implemented tests and visualizations.
  • Reduced data dimensionality by 40 percent while contributing to the product-facing implementation.
RAG LangChain Kubernetes Anomaly Detection Full-Stack

Software Engineer

CGI for Bell Canada 09/2024 - 09/2025
1 year
CGI

Backend systems and ML-enabled operational tooling for telecom infrastructure.

  • Built Java 8 and Java 21 Spring Boot microservices for low-latency telecom systems.
  • Maintained Kafka and REST services handling 20M plus daily requests under TMF standards.
  • Automated KPI monitoring and reduced recurring team effort by 80 percent per day.
Java Spring Boot Kafka Microservices

Software Engineer Intern

Cisco 04/2023 - 09/2023
Internship / 6 months
Cisco

Cisco internship from April 2023 through September 2023.

  • Included as part of the core company timeline between Ciena and the first Ericsson internship.
  • Ready for project scope, stack, and outcome details in the next update.

AI/ML and Full-Stack Engineer Intern

Ciena 04/2022 - 04/2023
Internship / 1 year
Ciena

Internship combining AI/ML delivery with full-stack internal tooling and scalable analytics systems.

  • Created a meeting call analytics PoC integrated with AWS.
  • Built AI models that improved QA workflows by over 500 percent of time spent on calls.
  • Built product-facing interfaces and workflow integrations around the analytics platform.
  • Managed ingestion pipelines for thousands of calls at over 90 percent lower cost.
AWS Call Analytics Explainable AI Full-Stack

IT Support Specialist

CGI 09/2018 - 01/2020
1 year 4 months
CGI

Operational support role across remote and onsite environments with problem solving and automation work.

  • Solved incidents and support requests at both level 1 and level 2.
  • Worked remotely and onsite to troubleshoot user and infrastructure problems.
  • Built automations that reduced repetitive support work and improved team efficiency.
Support Automation L1 L2

AI Engineer

XCoding Solutions 10/2025 - Present
Current
XCoding Solutions

Remote AI engineering role focused on LLM systems, multimodal Qwen pipelines, LangChain orchestration, and applied product development.

  • Designed end-to-end chatbot systems using rule-based logic, knowledge-graph reasoning, and ingestion-driven retrieval pipelines.
  • Built workflows around Qwen and Qwen VL models for text, multimodal understanding, and task-specific assistant behavior.
  • Used LangChain to structure retrieval, orchestration, prompt pipelines, and production-ready chatbot flows.
  • Built a proctored cheating-detection system and developed off-screen gaze detection models from scratch, with over 90% accuracy.
Qwen Qwen VL LangChain LLMs

AlloGenie

Startup Work 2021 - Mid 2022
Venture

Service marketplace platform connecting skilled workers with people looking for help on specific tasks.

  • Built around matching skilled workers with users who needed help through video calls or arranged meetings on the platform.
  • Represents an early product-focused startup effort tied to marketplace and service matching workflows.

InsightWearAI

Startup Work 2022 - 2024
Venture

Assistive technology startup focused on helping visually challenged users live more independently and confidently.

  • Led the startup and won more than 6 awards across competitions and innovation programs.
  • Created an AI-powered watch and necklace designed to help blind users navigate their surroundings.
  • Focused on affordable assistive technologies rather than premium inaccessible hardware.
Founder-Led Assistive AI Wearables 6+ Awards

Parklive

Startup Work 2022 - 2023
Venture

Assisted parking app for the Montreal area focused on parking discovery and sign interpretation.

  • Helped users find the nearest available parking spot and understand parking signs more clearly.
  • My work focused mainly on route optimization and decision logic around parking discovery.
Routing Optimization Mobility

Research Collaboration with Desjardins, Occupancy Estimation

Concordia University 01/2025 - 03/2026
Research collaboration
  • Worked on occupancy estimation from thermal imagery, air quality signals, data engineering, and system design.
  • Combined sensing, pipelines, and model work to estimate overall occupancy in practical settings.
Thermal Images Data Engineering System Design Occupancy

NSERC Project, Anomaly Detection for Smart Homes

Concordia University 04/2024 - 09/2024
NSERC 2024
  • Worked on anomaly detection in smart-home settings with data augmentation in the NILM domain.
  • This work feeds directly into the ICONIP 2024 publication highlighted elsewhere on the site.

AI Researcher and Engineer, Air Quality Project

Concordia University 02/2021 - 07/2023
Research and engineering
Concordia

End-to-end air quality research platform spanning devices, embedded code, server systems, and deployment.

  • Handled hardware including PCB design, case design, circuits, wiring, and the physical build of air quality monitors.
  • Designed system architecture for servers and AQ devices, including device-side code in C.
  • Deployed, monitored, and maintained the overall system over long-running research use.
  • Designed and deployed more than 20 high-resolution air-quality monitors that stayed operational for over 4 years.
Hardware PCB Design C Deployment

NSERC Project, Object Counting and Detection

Teluq University 04/2022 - 09/2022
NSERC 2022
  • Modified DETR and fine-tuned it for object counting and detection use cases.
  • Focused on improving a research model for the actual task rather than only benchmarking it.

NSERC Project, Semantic Segmentation on Road Scenes

Concordia University 04/2021 - 09/2021
NSERC 2021
  • Developed a multi-model approach for semantic segmentation on road scenes.
  • Worked on experimentation and model design for perception tasks in driving-related imagery.
Education & Publications

Education & Publications

Degrees, publication work, and academic milestones that support the broader engineering profile.

Master's Degree

Master of Applied Science
Artificial Intelligence

Concordia University, Montreal

  • Timeline: 01/2025 - 05/2026.
  • Focus: model compression for cloud and edge systems.
Bachelor Degree

Bachelor of Engineering
Software Engineering

Concordia University, Montreal

  • Timeline: 01/2020 - 12/2024.
  • Award in Engineering Excellence.
Publication

ICONIP 2024

Behavior-Driven Data Augmentation for NILM, published with Springer Nature.

  • Published during my undergraduate studies.
Awards and Recognition

Awards and Recognition

Selected awards, competition results, and publication recognition.

Research Award

NSERC Undergraduate Student Research Award

Received 3 times: 2021, 2022, and 2024.

Competition

Ferique Engineering Competition

3 awards listed in the current resume.

Innovation

Gina Cody Innovation Fund

1st place, 3 times: 2022, 2023, and 2024.

Publication

ICONIP 2024 Paper

Published work highlighted as part of both the academic and recognition profile.

Capabilities

Technical Focus

Core areas that best represent the work shown across the site.

GenAI and LLM systems

Agentic AI, multi-agent workflows, fine-tuning, semantic search depth, OpenAI APIs, LangChain, and Langflow.

Backend and APIs

FastAPI, Flask, Django, Spring Boot, REST APIs, Swagger, and event-driven service design.

Cloud and MLOps

AWS, Docker, Kubernetes, Jenkins, GitHub Actions, CI/CD automation, and production support workflows.

Contact

Available for AI engineering, research collaboration, and product-focused work.

The site now reflects the main experience, research, and project work. If you want to connect about roles, collaborations, or technical projects, the best links are below.

Focus

LLMs, backend, applied AI